Return & Refund Policy

Customer satisfaction is important to us.

1. Return Eligibility

You may request a return if:

• You received a damaged or defective product
• You received the wrong item
• The size is incorrect (exchange applicable)

2. Return Conditions

• Request must be made within 3 days of delivery
• Product must be unused and in original condition
• Tags must be intact

3. Non-Returnable Items

• Used or washed items
• Discounted or clearance items (unless defective)

4. Exchange Policy

We offer size exchanges depending on stock availability.

5. Refund Policy

• Refunds are applicable only for defective or unavailable replacement items
• Refunds will be processed within 5–10 working days

6. Return Process

To initiate a return:
📞 Call: 01576-477454
📧 Email: info@esmorelifestyle.com